Also see: our Jobber vs FieldEdge comparison if you are deciding between the two.
Quick Verdict
FieldEdge is one of the better mid-market options for HVAC, plumbing, and electrical contractors who want deeper QuickBooks integration and flat-rate pricing tools than Jobber or Housecall Pro offer — without stepping up to ServiceTitan’s complexity or cost.
It is not the cheapest option, and it lacks a free trial. But for established multi-truck operations where QuickBooks sync accuracy and professional flat-rate quoting matter, FieldEdge is worth a serious look.
What Is FieldEdge?
FieldEdge is a cloud-based field service management platform built specifically for HVAC, plumbing, and electrical contractors. It started as Coolfront, a flat-rate pricing app, before expanding into a full field service management suite.
The platform handles dispatching, scheduling, quoting, invoicing, payments, service agreements, and customer management. Its strongest differentiation is deep QuickBooks integration and built-in flat-rate pricing tools — both highly relevant for HVAC shops that want their field and back-office systems tightly connected.
FieldEdge Pricing in 2026
FieldEdge does not publish pricing on its website. A demo is required to receive a quote. Based on industry reporting, costs run approximately $100 per month for office users and $125 per month for field technicians, plus a one-time setup fee typically in the $500 to $2,000 range.
FieldEdge offers three plans:
Select
Entry-level tier covering dispatching, scheduling, basic quotes, customer management, and pricebook with flat-rate pricing. Includes 2 mobile licenses. Single-option quotes only.
Premier
The most popular tier. Adds advanced dispatching, multi-option quotes, advanced service agreements, and up to 4 mobile licenses. Supports up to 10 saved custom reports.
Elite
Full-featured tier for larger operations. Adds unlimited saved reports, outbound call recording, Proposal Pro, MarketingEdge with two-way texting, warehouse inventory management, and a customer portal. Includes 6 mobile licenses.
No free trial is available. FieldEdge uses a dedicated onboarding process instead of a self-serve trial period.
Cost estimate for a 5-technician team: At $125/tech/month plus office users, a small operation might pay $800 to $1,200 per month before add-ons. This is more expensive than Housecall Pro at the same team size, but typically less than ServiceTitan.
Key Features
QuickBooks Integration
This is FieldEdge’s signature strength. The platform syncs bidirectionally with both QuickBooks Online and QuickBooks Desktop, keeping customer records, invoices, and payments aligned between the field and your accountant without manual re-entry. For contractors who are serious QuickBooks users, FieldEdge’s integration is generally considered more reliable and complete than Jobber’s or Housecall Pro’s.
Flat-Rate Pricing
FieldEdge’s roots as Coolfront show here. The built-in flat-rate pricebook lets technicians quote standardized labor and parts prices in the field without calling back to the office. Multi-option quoting on Premier and above lets you present good/better/best options to customers, which tends to increase average ticket value.
Dispatching and Scheduling
The dispatch board shows technician availability, locations, and job status in real time. Advanced dispatching on Premier adds drag-and-drop scheduling and priority-based job routing. For multi-truck HVAC operations, the visibility is useful.
Service Agreements
FieldEdge has strong service agreement management — tracking which customers are on maintenance plans, automating renewal reminders, and scheduling recurring visits. This is a meaningful feature for HVAC contractors building recurring revenue through seasonal maintenance contracts.
Customer Management
Complete customer history, equipment records, and service history are stored at the job site and customer level. Technicians can see full history before arriving on-site, which reduces callbacks and improves first-visit resolution rates.
MarketingEdge (Elite)
The Elite tier includes two-way text messaging and some outbound marketing capabilities. This covers the basics of keeping customers informed and following up after jobs, though it is not as sophisticated as Housecall Pro’s email marketing tools.
Pros
- Best-in-class QuickBooks integration for contractors who need tight accounting sync
- Strong flat-rate pricing and multi-option quoting on Premier and above
- Built for the trades — HVAC, plumbing, and electrical workflows are native to the platform
- Good service agreement management for contractors building maintenance plan revenue
- Mobile app allows technicians to manage quotes, invoices, and payments in the field
Cons
- No published pricing — requires a sales demo to get a quote
- No free trial — harder to evaluate before committing
- Per-user pricing adds up quickly as the team grows
- Less name recognition than Jobber and Housecall Pro, with a smaller user community
- Advanced marketing and reporting features are locked to Elite tier
- Interface feels less modern than some competitors
Who FieldEdge Is Best For
FieldEdge is a strong fit for:
- HVAC and plumbing contractors who are serious QuickBooks users and need tight, reliable two-way sync
- Multi-truck operations (4 to 15 technicians) that have outgrown Housecall Pro but are not ready for ServiceTitan’s cost and complexity
- Contractors using flat-rate pricing who want technicians to quote from a standardized pricebook in the field
- Businesses with recurring maintenance agreements where automated scheduling and tracking matter
FieldEdge is probably not the right fit for:
- Very small operations (1 to 3 technicians) where the per-user cost does not pencil out
- Contractors who want to trial software before buying — no free trial is available
- Operations that do not use QuickBooks — FieldEdge’s signature advantage becomes less relevant
- Teams that want modern, consumer-grade mobile apps — Housecall Pro and Jobber rate higher on mobile usability
FieldEdge vs. Competitors
FieldEdge vs. Housecall Pro: Housecall Pro is more affordable, easier to set up, and has a stronger mobile app. FieldEdge has better QuickBooks integration and flat-rate pricing depth. If QuickBooks sync reliability is your top priority, FieldEdge is the better choice.
FieldEdge vs. Jobber: Jobber is cheaper and quicker to adopt. FieldEdge is built more specifically for HVAC and plumbing trades with deeper flat-rate and service agreement features. For a trades-specific operation, FieldEdge’s feature depth is a real advantage.
FieldEdge vs. ServiceTitan: ServiceTitan offers more enterprise features, better reporting, and commercial service support. FieldEdge is significantly less expensive and faster to implement. For operations between Housecall Pro and ServiceTitan in size and complexity, FieldEdge sits in the right range.
For a full comparison of your options, see our guide to the best HVAC software for contractors in 2026 and our Jobber review.
Bottom Line
FieldEdge earns its place as the mid-market option between Housecall Pro and ServiceTitan. If your operation is built around QuickBooks and flat-rate pricing, and you have four to ten technicians, FieldEdge is worth getting a demo for. The absence of a free trial is a legitimate drawback — insist on a thorough demo with your actual workflows before committing.